Technical Writer
TakeShape IO
2021 - 2022
Self-planned and self-directed the growth of their docs site from a few articles to over 30 guides.
Reported and communicated multiple UX issues and user-facing high-priority bugs to the engineering team with bug tickets that included video, GIFs and reproduction steps
Led their email-marketing campaign, including onboarding, re-activating cold leads, and segmented promotions.